Common Questions
Everything you need to know about your Season Pass.
How fast will I get my Season Pass?
Instantly. Once your payment is verified, our automated system sends your login credentials to your WhatsApp and Email within 2-5 minutes. You'll be watching the game before the referee blows the whistle.
Does this work on my Smart TV?
Yes. ZeroLagTV is compatible with Samsung, LG, Sony, and Android TVs. We recommend using IPTV Smarters or TiviMate for the best 4K sports experience.
Can I watch on my phone when I'm out?
Absolutely. Your pass works on iPhone, iPad, and Android devices. You can watch the match on the train, at work, or anywhere with an internet connection.
Is there a money-back guarantee?
We offer a 7-Day 'No Foul' Guarantee. If you can't watch your favorite team due to a technical issue we can't solve, we'll refund you. No red cards, no arguments.
Do I need a VPN?
No. Our technology uses advanced routing to bypass regional blocks automatically. You don't need to buy a separate VPN to watch blackout games.
What internet speed do I need for 4K?
For our Ultra HD 4K streams (60FPS), we recommend a stable connection of at least 25Mbps. Most modern 4G/5G and WiFi connections handle this easily.